CRS Intake Process
Finding a therapist can be challenging.
Our intake team is here to help lighten the load.
Step 1: Fill Out Appointment Request Form
To get started, we ask that you fill out our Appointment Request Form. Here, you will provide us with your general information (name, date of birth, address, etc.), insurance information (if you plan to utilize an insurance plan for services), what you are wanting to address in therapy, and any therapist preferences you may have (i.e., someone with children, LGBTQIA+ friendly, etc.)
If you end up selecting a therapist that does not have availability, or you are not sure which therapist would be a good fit, our intake experts will share potential therapist matches based on your therapeutic and scheduling needs.
Please Note – Our intake team will do their best to schedule you with the therapist of your choosing. However, we are unable to accommodate waitlist requests as caseloads are constantly in flux.
Once you submit your request form, our Intake Team will reach out to you within 24 hours.
Step 2: Intake Will Reach Out
With insurance information provided, our billing team will be able to verify your benefits, allowing our intake team to share specific cost-expectations with you upon first contact. They will also confirm whether or not the therapist you have requested is available. If not, they will provide you with other potential matches, along with links to view their CRS bio page.
Once cost-expectations have been discussed, and a therapist has been selected, intake will share upcoming availability for your intake session.
Note – If you would prefer to start with a consultation, most of our therapists offer a free 15-minute consultation call prior to your first official appointment.
Step 3: You’re Scheduled for Your First Appointment!
Intake will get you scheduled at your requested time, and will follow up with a confirmation email that will include contact information for your therapist. They will also send links to our intake paperwork, and send a notification reminder 24 hours before your appointment is scheduled.
Once you connect with your therapist, if you feel that a different therapist may be a better match, please do not hesitate to reach out to our intake team at scheduling@crscounseling.com, and they would be happy to assist with getting you set up with a better match.
